Answers to Your HVAC and
Appliance Questions

Frequently Asked Questions

  • Do you provide HVAC repair services outside of Hayti, Missouri?

    Yes, we provide HVAC and appliance repair services across Southeast Missouri. Our full service area includes Hayti, Caruthersville, Portageville, Steele, Wardell, Kennett, Bragg City, Deering, New Madrid, Marston, Gideon, and Hayti Heights.

  • Do you offer same-day or emergency HVAC and appliance repair?

    Yes, we offer same-day and emergency repair services for both HVAC systems and major household appliances. We understand that a broken air conditioner or a failing refrigerator is an urgent issue, so our technicians prioritize emergency calls to restore your home's routine quickly.

  • Is Thompson Heat available for weekend or after-hours service calls?

    Yes, we provide weekend and after-hours repair services. Heating, cooling, and appliance emergencies rarely happen when it is convenient, so our locally owned team is ready to respond when you need us most, outside of standard business hours.

  • What HVAC brands do you install and service?

    We are a licensed Goodman dealer and we regularly service and maintain Ruud HVAC systems. While we specialize in installing and maintaining these highly trusted brands, our experienced technicians can diagnose and repair most major makes and models of heating and cooling equipment.

  • What types of home appliances do you repair?

    We repair a wide variety of general household appliances, including washing machines, dryers, refrigerators, ovens, and stoves. Our technicians provide fast, same-day diagnostics to figure out exactly why your kitchen or laundry appliance is malfunctioning.

  • Do you offer air duct cleaning services?

    No, we do not offer air duct cleaning services. We focus our expertise strictly on heating and cooling equipment maintenance, comprehensive system installations, and general home appliance repair.

  • Is your company licensed and insured to work in Missouri?

    Yes, Thompson Heat, Air, & Appliance Repair is fully licensed and fully insured. We carry the necessary credentials and liability coverage to ensure that you and your property are completely protected during any repair or installation project.

  • Do you offer preventative maintenance plans for heating and air systems?

    Yes, we offer preventative maintenance plans designed to keep your HVAC system running efficiently year-round. Routine maintenance helps lower your monthly energy bills, extends the lifespan of your equipment, and catches small issues before they turn into costly unexpected breakdowns.

  • Are you a locally owned business?

    Yes, we are proudly locally owned and operated right here in Hayti, Missouri. When you call Thompson Heat, Air, & Appliance Repair, you are working directly with a local team dedicated to serving our Southeast Missouri neighbors with honesty and respect.

  • How do I schedule a repair or request an installation appointment?

    You can easily schedule a repair or an installation appointment by calling our local office directly at (573) 391-0558. We will quickly dispatch a qualified technician to your home to assess your needs and provide a straightforward, professional solution.